Exclusion of the right of withdrawal for bus transfer tickets
In connection with the purchase of bus transfer tickets on our platform, we would like to provide you with essential information.
In accordance with the relevant legal provisions in the field of online ticket sales, we would like to point out that there is no right of withdrawal for bus transfer tickets.
This regulation is based on the nature of our service and the type of services we offer.
Holiday Shuttle has been developed with the utmost care to provide you with precise, reliable, and punctual transportation services. This precision requires close coordination of our resources to ensure that your transfers run smoothly at the times you have chosen.
The fact that our tickets are issued for specific dates and times justifies the exclusion of the statutory right of withdrawal pursuant to § 312g paragraph 2 No. 9 of the German Civil Code (BGB), which concerns services in the field of leisure activities with fixed dates.
We would like to emphasize that this exclusion of the right of withdrawal is intended to provide you with the best possible service while maintaining our organizational integrity.
We understand that unforeseen circumstances may arise that could affect your travel plans. In such cases, we recommend contacting our customer support team directly at email firstname.lastname@example.org to discuss possible options.
We appreciate the trust you have placed in our services and are always available to answer your questions or assist you with any concerns.